IT assets have high turnover and mobility, making it difficult to efficiently deliver agreed-upon service levels or cost-effectively allocate resources.
Managing change in a complex environment is critical to business success. In today's rapidly changing business environment, IT is accountable for supporting mission critical business services.
With the increasing dependency of critical business services on IT, it is more important than ever to proactively identify, prioritize and resolve threats to service.
From office moves and application customizations to new technology implementations - imagine the possible benefits your company could realize from simply optimizing its project management capabilities.
Most companies do not prioritize IT actions based on their business impact, so one of the biggest challenges IT organizations face is providing business-relevant IT services.
The delivery of business services to end-users has become critical to company success and bottom line.
The environment of today's IT organization is made up of complete mix of technologies, platforms and applications. Usually many point solutions exist to meet silo-ed business requirements.